Forum Discussion

Seasoned Scout

1 month ago

Rejoin

Make reconnecting/rejoining game possible. it is not nice when you get thrown out of game because of some error/glitch/bug or other unknown reason 🤷‍♂️. Make reconnecting and continuing playing ...

Community Manager

1 month ago

then option B: dont trow players out . 😄

Are you frequently disconnecting? What exactly is happening when you say you're "thrown out"?

Gambetxcb

Seasoned Scout

1 month ago

Not frequently, but still it occurs more than it should occur. So it is a problem that you, us a player who gets trown out can not do nothing about it.
Trown out = out of the game(when playing chel for example, team vs team).
It shows error code (don't have exact example). Lost connection.

EA_Aljo
Community Manager
1 month ago
Thanks. So, you're not being "thrown out". That implies we are purposely removing you from the game. What is happening is your connection is being lost. This can happen for numerous reasons. Most commonly, it's due to being on a wireless connection so try switching to a wire if that's the case. Otherwise, there are some connection troubleshooting steps here. You also can try contacting your ISP to see if they are noticing any issues.
- Gambetxcb
  Seasoned Scout
  1 month ago
  I am on wired connection and even the router is only used by ps only. Changing DNS address didn't worked for me (i tried 1dns address and my ping went up 🫤) i used one of common one (dns address).
  clearing cache and safe mode tried that didn't notice difference 🤷‍♂️. Question you can see why people are trow out ? Or you don't have that much info on what is going on. Because i have played other online games, and i haven't had this issue. I think xbox have similar issues with this. And could we see rejoining option in the future ?
  When can we hope to see next update that fixes previous bugs and errors. Any date ?
  - EA_Aljo
    Community Manager
    1 month ago
    Since we can't test your connection, we can't find out just why you're disconnecting. We're not aware of any issues with the servers currently. Have you talked to your ISP to see if they are noticing any issues? Have you checked the network connection screen in game?
    
    Is this happening in multiple modes? WoC, HUT, Online Vs.
    
    As far as rejoining goes, hopefully that's a possibility in the future.