Forum Discussion

Seasoned Scout

1 month ago

Rejoin

Make reconnecting/rejoining game possible. it is not nice when you get thrown out of game because of some error/glitch/bug or other unknown reason 🤷‍♂️. Make reconnecting and continuing playing ...

Community Manager

1 month ago

Thanks. So, you're not being "thrown out". That implies we are purposely removing you from the game. What is happening is your connection is being lost. This can happen for numerous reasons. Most commonly, it's due to being on a wireless connection so try switching to a wire if that's the case. Otherwise, there are some connection troubleshooting steps here. You also can try contacting your ISP to see if they are noticing any issues.

Gambetxcb

Seasoned Scout

1 month ago

I am on wired connection and even the router is only used by ps only. Changing DNS address didn't worked for me (i tried 1dns address and my ping went up 🫤) i used one of common one (dns address).
clearing cache and safe mode tried that didn't notice difference 🤷‍♂️. Question you can see why people are trow out ? Or you don't have that much info on what is going on. Because i have played other online games, and i haven't had this issue. I think xbox have similar issues with this. And could we see rejoining option in the future ?
When can we hope to see next update that fixes previous bugs and errors. Any date ?

EA_Aljo
Community Manager
1 month ago
Since we can't test your connection, we can't find out just why you're disconnecting. We're not aware of any issues with the servers currently. Have you talked to your ISP to see if they are noticing any issues? Have you checked the network connection screen in game?

Is this happening in multiple modes? WoC, HUT, Online Vs.

As far as rejoining goes, hopefully that's a possibility in the future.
Gambetxcb
Seasoned Scout
1 month ago
I mainly play chel so it happens in chel modes.
network connection screen in game is ok my ping (ms) it 30-70average
EA_Aljo
Community Manager
1 month ago
Did you try talking to your ISP so they can check for anything that might be causing the frequent disconnects?
Gambetxcb
Seasoned Scout
1 month ago
I will do that
EA_Aljo
Community Manager
1 month ago
Sounds good. Let me know what they say. They most often say there are no issues on their end. If that's the case, it's possible there's something with your network equipment.