Forum Discussion
35 Replies
- EA_Aljo6 months ago
Community Manager
Did you try alternate DNS settings? Is your router's firmware up to date?
Also, it would be good to contact your ISP. They may notice an issue with your connection.
- FresyRR6 months agoNew Rookie
that crazy i pay 100$ and the game its not working anymore...
- EA_Aljo6 months ago
Community Manager
If the connection troubleshooting steps here are not helping, please contact your ISP so they can check for any issues. Unfortunately, I don't have anything else to suggest. We're not aware of any issues with the servers currently.
- FresyRR6 months agoNew Rookie
Already try mobile spot do nothing and my nat type is 2
- EA_Aljo6 months ago
Community Manager
As a test, try switching your connection to use a mobile hotspot. Let me know if you can then connect to WoC.
Also, check the network settings screen on your PS5 and tell me what it says for that NAT Type.
- FresyRR6 months agoNew Rookie
I tried everything, contacting ea was my last solution
- FresyRR6 months agoNew Rookie
I already try this that not change noting
- EA_Aljo6 months ago
Community Manager
Speed isn't the issue. Wireless connections are not as stable as being wired. That is the problem. Can you please try using a wired connection to see if that makes a difference?
- FresyRR6 months agoNew Rookie
I called my supplier and from their side he has no problems
- FresyRR6 months agoNew Rookie
I have a 1 tb mbps of internet it's not the wifi the problem when I test my internet on the console it says I drive at 400 mbps
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- EA_Aljo1 year ago
Community Manager