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Bigmike22381's avatar
Bigmike22381
Traveler
1 month ago

Can’t get into WoC

I’ve tried everything I play NHL 26 and I can’t get into World of Chel but I can get into every other mode I have tried to clear everything and turn the internet off nothing works I was playing just ...
bug
technical issues
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 month ago

Hey there. Let's make sure a full power cycle of your console and modem/router happens. Please try these steps:

  1. Unplug your modem/router for 2 minutes
  2. Hard restart your console by holding down the power button until it turns off
  3. Power it all up and try playing again


Let me know what happens. Thanks!

Tuxedodan54's avatar
Tuxedodan54
Seasoned Newcomer
1 month ago

I have completed the steps above again just now and am still receiving the inventory error. I have also ensured the most recent roster is downloaded and selected. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Thanks. Next, try clearing the cache and rebuilding the database with these instructions. Also, restore your licenses. Those steps are here.

    • Tuxedodan54's avatar
      Tuxedodan54
      Seasoned Newcomer
      1 month ago

      Still no luck after rebuilding database, clearing cache and restoring license. 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        1 month ago

        Can you send me a private message with your XBOX gamertag/PSN ID? I'll see if we can take a look at your account. Are you planning on staying on 26 or will you be moving to 27?

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