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djsliderbite's avatar
djsliderbite
New Novice
23 days ago

CE-108255-1

Every time I play a game in HUT or most of my online games will crash and I will get this message.  I've been getting this error code ever since I purchased this game. How can I report this?
bug
crashing
djsliderbite's avatar
djsliderbite
New Novice
6 days ago

I've done these and the problem still happens especially when I do hut chase for the cup and almost every other online verses game I play. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 days ago

Thanks for getting back to me. Do you have the game installed on the internal hard drive or are you using an external one?

  • djsliderbite's avatar
    djsliderbite
    New Novice
    2 days ago

    My game is installed on the internal hard drive.  

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      1 day ago

      Thanks. Next, try deleting the personal saved data. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System storage/Saved Data. Locate NHL 26 and delete the saved data.

      • djsliderbite's avatar
        djsliderbite
        New Novice
        12 hours ago

        I deleted saved data and it is still crashes when playing. 

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