Forum Discussion

New Novice

4 months ago

Controlling the player character is not working

Hey, has anyone else noticed that when playing, guys just stay in place out of nowhere even though there's a puck on the platform and then they automatically protect the puck with their sticks?I trie...

bug

technical issues

EA_Aljo

Community Manager

2 months ago

Can you get me a video of what is happening? Just put it up somewhere it can be streamed and respond with a link. Thank you.

ZJA_All_Day23

New Novice

1 month ago

https://www.xbox.com/play/media/uvthwK6Xbb

All the videos on my xbox account are of this. It also happened when I played online versus, franchise mode against the computer. The controller I am using is brand new

ZJA_All_Day23
New Novice
1 month ago
And then I deleted all my franchises and reinstalled the game to see if it would work on HUT or online versus and that did nothing. Power cycling, changing monitors, and changing HDMI cords also didnt help
- EA_Aljo
  Community Manager
  1 month ago
  I know you've tried a lot already since we're discussing this in private messages. We can continue the talk there since that's where the bulk of our discussion is.