Forum Discussion

Seasoned Newcomer

1 month ago

Disconnections from EA Network – NHL 26 on PS5

Ongoing Disconnections from EA Network – NHL 26 on PS5 Hello EA Support, I’m reaching out because I’m beyond frustrated with an ongoing issue while playing NHL 26 on PS5. Almost every time I...

connectivity

playstation

EA_Aljo

Community Manager

1 month ago

What exactly is happening? Are you disconnecting mid-game? If so, are you using a wired or wireless connection?

isaacpoland7

Newcomer

17 hours ago

I just played through the trial and bought the game. It has never once connected to the network, despite me being connected to my internet. Every time I open the game it just says network connection issue.

EA_Aljo
Community Manager
17 hours ago
Hi there. Let's see if power cycling your console and network equipment will help. Please follow these steps:

Unplug your modem/router for 2 minutes

Power cycle your console by holding down the power button on your console until it turns off

Plug in your modem/router and turn on your console

Try loading into the game again

Let me know how it goes. Thanks!