Forum Discussion

Seasoned Novice

2 months ago

Eashl Club Ping

Playing in Alberta and usually connect to the northwest servers for our 6v6 club games. Normally I'd get 28ms ping, however over the past 3 nights that server has given me 70+ ms ping, and two other ...

connectivity

lag

EA_Aljo

Community Manager

2 months ago

Hey, everyone. We looked into this and noticed that pings did go up, but they have come back down. If any of you are still experiencing this, let me know what your Xbox gamertag/PSN ID is and the day/time it last happened.

OILERS493146419

New Novice

2 months ago

All of Alberta is being routed to North America Central change it back to North America West please

EA_Aljo
Community Manager
2 months ago
How can you tell you're being routed to NA Central? Where are you seeing that?
- 0-mygodish
  Rising Novice
  2 months ago
  It's easy to tell just based on the ping of the game jerseys names
  Ive also messaged the people ive been playing and all are east players
  The 1 friend I would run into in ranked daily from the vancouver area we havnt matched since the update at all
  - EA_Aljo
    Community Manager
    2 months ago
    
    It's easy to tell just based on the ping of the game jerseys names
    
    You really can't base ping on names.
    
    Ive also messaged the people ive been playing and all are east players
    
    It's possible to get eastern players when you're in the west. It just depends on the available player pool.
    
    We're looking into this, but are not seeing any issues at the moment. Like I mentioned before, we did notice pings jump in your region, but they have returned to normal. So, it's possible this is ISP related. I'll post an update when I have one.