Online Versus Feedback – Please Improve Gameplay Consistency
Hello EA, I only play Online Versus, and I really enjoy the mode. However, there are several issues that make the experience frustrating. I hope you will consider the following feedback. 1. Add an "Avoid Player" option Please give players the option to avoid being matched against specific opponents. It would make the experience much better without affecting normal matchmaking for everyone else. 2. Improve matchmaking based on connection quality Some matches are affected by freezing, lag, or unstable connections. It would be great if players with poor or unstable connections were less likely to be matched together. 3. Body checking feels extremely inconsistent This is my biggest concern. In most Online Versus games, it is difficult to land body checks because skilled players can easily avoid them. Then, every once in a while, I face an opponent who somehow lands 40–50 successful body checks in a single game. That feels completely different from every other match. Please investigate whether this could be related to gameplay balance, netcode, desynchronization, or another issue. 4. Too many injuries and excessive fatigue from body checking When one player lands an unusually high number of body checks, it often causes multiple injuries and drains the opposing team's energy. This has a huge impact on the outcome of the game and does not feel balanced or fair. 5. Goalie consistency Goalies often feel inconsistent. Some games my goalie allows very soft shots, while the opposing goalie makes multiple breakaway saves and cross-crease saves that seem almost impossible. The difference between goalies from one game to another feels too large. Final thoughts I love Online Versus and want NHL to be the best hockey game possible. I'm not accusing anyone of cheating. I'm simply asking EA to investigate these gameplay inconsistencies and improve the overall experience. Thank you for reading and for continuing to support the NHL community.
Unfair RP Loss Due to Server/Connection Error in NHL CHEL Drop-Ins
Hello, I would like to report an issue that happened to me in NHL CHEL Drop-Ins. We queued for a match as a team of 3 players. We found opponents, confirmed the match, and started loading into the game. However, during the loading process, I received notifications that my teammates had disconnected one by one. They did NOT leave intentionally — the game itself kicked them out unexpectedly. As a result, I entered the game alone, and the match was immediately canceled. The problem is that only I lost RP/points because of this. I lost exactly 952 points. My rank was Diamond 3, Bar 2, while the opponent I matched against was only Silver 1. I also have a recorded video that clearly shows this issue and proves that it was caused by the game/server and not by us. I would like to ask if it is possible to restore my lost points since this happened because of an error on your side. I can provide the video evidence if needed. Thank you very much.High ping issues, looking for suggestions.
So I've been playing NHL since about 2010, and have played pretty much every game mode throughout the years, ultimately settling on EASHL as the main. A few years ago I thankfully switched internet providers from Spectrum to AT&T fiber and immediately had the best connection I've ever played on. Then about 8 months ago I started noticing my ping on every server went up by about 20-30 ms. I play in online leagues and have dabbled a bit in esports, so the change in connection started killing my motivation to play. I've talked to AT&T countless times to troubleshoot, had a tech come out in person and change out all the hardware, messed around with DNS settings, router settings, pretty much everything I can think of. Then a few weeks ago one of the AT&T customer support guys changed a couple settings and I noticed my ping went back to normal on the East (Virginia) server, but on Central and QC my ping is still 20-30 higher than normal, getting anywhere from 65-70 on central and 90-95 on QC. I just wanted to see if anyone else has had similar experience and if they found a fix, because it's driving me crazy trying to figure out what changed after years with no issues. I always play on ethernet and have a 1GB internet plan. At this point I don't know if it's an ISP issue or something I can change in my settings on my Xbox Series X or something that changed with the NHL servers. Any feedback is greatly appreciated. For reference my ping in the past was always 46-48 on both East and Central, and always about 60 on QC.Roster Menus are extremely slow to navigate
Seems pretty obvious there's a problem with roster navigation. Scrolling through players results in a slight lag between loading player pictures and quick-look stats at the top of the screen. I've noticed this issue for the third year in a row on Xbox, others online have complained about this issue on Playstation as well. I've cleared memory cache and checked my internet and those don't seem to be the problem, have to assume it's a technical issue with the game. Happens in all roster screens no matter what mode, most notably in the edit roster screen from the main menu and in Franchise Mode. Makes changing lines and looking through players a slog. Again, I've done all the checks to ensure that this is not an issue with my console or my internet (I've had 2 different services in the last 3 years) and other EA Sports games do not have this issue including CFB 25/26 which hosts many more players.