Ever since the last update, any time I try to edit our club uniform WOC will randomly crash when trying to save. This happened last year but it was usually fixable. This year even changing one color block or adding a logo can cause an error when saving. Very frustrating!
Community ManagerHi there. Can you get me a video of this? Please put it up somewhere it can be streamed and respond with a link. Thanks!
Here is a video.
https://youtu.be/I7bOInByHsQ?si=xA9e0I_63Os7nXqz
Community ManagerThanks for grabbing that clip. You said the crash is randomly happening. Are you able to edit the same thing that made it crash previously and have it work?
When it is a color block yes but it seems to depend on the color. When trying to add a logo to the shoulders or shorts it will always crash. In the clip I posted I was able to go back and change the color block to a different shade of red instead of the blue and it saved. But when I tried the blue again it crashed.
Community ManagerAre you getting the crash with any logo or just specific ones?
Is it only blue so far that is causing the crash when it comes to colors?
It’s happened with multiple logos and colors. Sometimes switching to a different jersey template allows you to use the logo or color but when trying to switch back or copy the template the error pops back up. It just seems like random combinations trigger it.
Community ManagerI'll need to get this issue reported to the team for investigation. Can you send me a private message with your Xbox gamertag/PSN ID? They may need to look at your account.
Sent you my info.
Unable to save any customization on home or alternate jersey, away jersey is stuck on default allstar jersey. Encountering error code when switching to stock or saving custom jerseys. Same issue from 25 is back with no fix. How disappointing!
Community ManagerHello. Can you give me your Xbox gamertag/PSN ID and club name? I'll pass this on to the team investigating this.
Community Manager
