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neoreb3l's avatar
neoreb3l
Newcomer
23 days ago
Solved

Issues with game

Whenever I try to play a game it is bringing up 2 controllers even though I only have one. And I can not use my name for any online use. 

 

  • Hey there. Thanks for reaching out. Sorry for the late response! 

    It's possible another device is being seen as a controller. In most cases, that's a headset. So, just turn off that device until you start loading into the match and you should be good. Just let me know if you still have some trouble with this.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Hey there. Thanks for reaching out. Sorry for the late response! 

    It's possible another device is being seen as a controller. In most cases, that's a headset. So, just turn off that device until you start loading into the match and you should be good. Just let me know if you still have some trouble with this.

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