Forum Discussion
7 Replies
- EA_Aljo2 months ago
Community Manager
Hi there. Can you get a video of this? Just put it up somewhere it can be streamed and respond with a link. Thanks!
- Twitch_TAK_3062 months agoSeasoned Newcomer
https://www.xbox.com/play/media/XSKeGpCu4g
- EA_Aljo2 months ago
Community Manager
Thanks. That's a desync. How often is this happening? Is it with every game in every mode? Are you playing on a wired or wireless connection? Thanks!
- Twitch_TAK_3062 months agoSeasoned Newcomer
happens in every mode and match since friday n ive tried 2 wifi connections
- EA_Aljo2 months ago
Community Manager
It's very possible this is due to using a wireless connection. Can you switch to a wire or is your router too far away?
- Twitch_TAK_3062 months agoSeasoned Newcomer
it’s too far away for an wired connection. This only started happening to me on thursday
- EA_Aljo2 months ago
Community Manager
Most likely that's what is causing this then. Wireless connections are far more susceptible to disconnects and lag. Especially with the router so far away. You can try power cycling your equipment with these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Another good option is to get powerline adaptors. Those have been known to work very well when a wire isn't possible.
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- EA_Aljo4 months ago
Community Manager