Forum Discussion

Seasoned Newcomer

2 months ago

nhl 26 face offs keeps resetting every game i go into

this has been happening to me for a while now, and i’m thinkin it’s a glitch for all but i asked my bro about it and he said he wasn’t having this issue.

bug

EA_Aljo

Community Manager

2 months ago

It's very possible this is due to using a wireless connection. Can you switch to a wire or is your router too far away?

Twitch_TAK_306

Seasoned Newcomer

2 months ago

it’s too far away for an wired connection. This only started happening to me on thursday

EA_Aljo
Community Manager
2 months ago
Most likely that's what is causing this then. Wireless connections are far more susceptible to disconnects and lag. Especially with the router so far away. You can try power cycling your equipment with these steps:

Unplug your modem/router for 2 minutes

Hard restart your console by holding down the power button until it turns off

Power it all up and try playing again

Another good option is to get powerline adaptors. Those have been known to work very well when a wire isn't possible.