Forum Discussion

New Rookie

2 months ago

NHL26 Failed to find opponent

I am deployed and for some reason I cannot get matched up with an opponent in Online Vs. I tried CHEL and had the same issue. My other games are working for online play.

Community Manager

2 months ago

I couldn't tell you why Halo matchmaking works, unfortunately. As far as what to say, just let them know you can't match up against other players and that using a different connection works.

hootiehome

New Rookie

2 months ago

Hello Again Aljo.

I purchased an eSIM to try and connect that way. It did not work. The IP address also starts with 172, but it's 172.20. Where the ones from the hotels were 172.16.

Any thoughts?

EA_Aljo
Community Manager
1 month ago
It's still a 172 IP though. Unfortunately, this is an issue with the hotel's internet. It's not something we can help with.
hootiehome
New Rookie
1 month ago
This was NOT through the hotel. This was an eSim and using my phone as a hotspot. Still the IP started with 172.