Forum Discussion

New Rookie

2 months ago

NHL26 Failed to find opponent

I am deployed and for some reason I cannot get matched up with an opponent in Online Vs. I tried CHEL and had the same issue. My other games are working for online play.

New Rookie

1 month ago

Hello Again Fox.

1. Manually Set DNS on the Xbox

This is one of the first things EA_Aljo had me try. But that was with the LAN cable connected. Tried it here through the laptop with Nord on = no joy.

2. Use NordVPN’s Dedicated DNS

Tried this = no joy.

3. Switch to OpenVPN (TCP)

This seems similar to what we tried in the past, but I tried it again = no joy.

4. Disable "Threat Protection" (CyberSec)

I did not find a setting with this exact title, but everything is turned off. See HF9.

5. Verify the "Shared" Adapter

This was giving me errors when I tried to select it. Am I in the correct area? See HF8.

Also, can you help my troubleshooting brain as to why Halo works so well with online matchmaking, but not NHL26?

FoxHoundTiger

New Veteran

1 month ago

I think the issue is the hotel's network stability. NHL is way more sensitive to jitter and packet loss than games like Halo. I've exhausted all troubleshooting steps, so I'm convinced there’s nothing more that can be done.

I’m sorry about this, but I think the hotel network just can't handle this specific game. I've tried everything on my end, so I believe there's nothing more that can be done.

hootiehome
New Rookie
1 month ago
Understood. Thanks for all of the tips and tricks Fox!!
- FoxHoundTiger
  New Veteran
  1 month ago
  And thanks to you