Forum Discussion

Seasoned Novice

8 months ago

Problem franchise freeze and help me EA

Hello, I have been a loyal NHL customer for over 20 years, buying the game every year since the early 2000s. NHL is my favorite sports series, and Franchise Mode is the main reason I purchase it. U...

Community Manager

8 months ago

When exactly are you freezing? We're currently investigating crashing issues with Franchise Mode.

If you want to look into a refund, you'll need to contact the retailer the game was purchased from to see if that's possible.

xx27hockey

Newcomer

8 months ago

Franchise for me is freezing on July 5, 2027. When I try to advance past this point it stays stuck on simulating and never advances. Have tried multiple times restarting both the game and console and nothing has worked.

EA_Aljo
Community Manager
8 months ago
Can you try creating a new Franchise Mode and see if it crashes in the same place?
- danpess
  Seasoned Novice
  8 months ago
  no it's random
  - EA_Aljo
    Community Manager
    8 months ago
    Are you still crashing when creating a new Franchise Mode?