Forum Discussion

danpess's avatar
danpess
Seasoned Novice
8 months ago

Problem franchise freeze and help me EA

Hello, I have been a loyal NHL customer for over 20 years, buying the game every year since the early 2000s. NHL is my favorite sports series, and Franchise Mode is the main reason I purchase it. U...
bug
freezing
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

Can you try creating a new Franchise Mode and see if it crashes in the same place?

danpess's avatar
danpess
Seasoned Novice
8 months ago

no it's random

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Are you still crashing when creating a new Franchise Mode?

    • danpess's avatar
      danpess
      Seasoned Novice
      8 months ago

      I tried everything, uninstalled, started again, installed the patch, even tried the original players, and those from September 16.I requested an Xbox refund which they granted me,  and our video game center will return the 20 copies they have in inventory if it is not resolved by October 6th.

      Thank you

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        8 months ago

        Are you crashing when there's a grudge match? Is a custom roster being used?

Featured Places

Recent Discussions