Forum Discussion

THE_NUKE_P1G's avatar
THE_NUKE_P1G
Rising Adventurer
8 months ago

Unreasonably long search time

The matchmaking is insanely bad this year.

surely this can’t be a population problem as the game just released, or a location issue since I live in a very populated area where lots of ppl play chel.

matchmaking has constantly been taking over 4 minutes to find a game which is absolutely unacceptable for a new game.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hello. What is you room size and are you using a human goalie?

  • THE_NUKE_P1G's avatar
    THE_NUKE_P1G
    Rising Adventurer
    8 months ago

    Hi aljo,

    we were 2 forwards and 1 goalie. 
    typically changing the host and restarting the search helps this, but it feels as though sometimes the first attempt at searching is not effective 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    2 forwards and a goalie are going to have longer matchmaking times since it will look for other teams with the same makeup that has a reasonable ping. 

  • THE_NUKE_P1G's avatar
    THE_NUKE_P1G
    Rising Adventurer
    8 months ago

    This issue is still persisting, playing full 3s game, and 5/6 for 6s game

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    What time are playing? Also, where are all the club members located? Ping plays a big part in matchmaking so it can take longer if the average ping is high. So far, my club that is made up of central, SE and NE US has not had long waits to find 5s. I'm not saying that this means everything is working perfectly though.

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