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xxANKLES-MONxx's avatar
xxANKLES-MONxx
Rising Rookie
25 days ago

Need better

So riddle me this, ranked mode. 3rd time this has happened in NHL26. Loading into a game, game crashes on the load in and i get a loss on my ranked progress? Hows that make sense in any way lol??  Im hard wired with CAT-8 and have fibre, not a me problem before you try to blame it on my connection. And for gods sake make packs better, the part of the community that spends money on hut makes this game happen every year.

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hello. What is happening when you crash? Are you getting the message you lost connection to the servers or is something else occurring?

  • xxANKLES-MONxx's avatar
    xxANKLES-MONxx
    Rising Rookie
    25 days ago

    The game freezes on the intro of the matchup, i wait serveral minutes for it to unfreeze and it will not unfreeze. I dashboard, nothing happens. So i close the game, go back in and everytime i have experienced this i get a loss on my ranked progress which is a complete **bleep** off really. Many people experience this issue, the game needs more love, the game needs to just be better in general, in other words some **bleep** need to be given.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    That's a very specific freeze. I assume you're not able to skip the intro and avoid it? Is it only in a specific arena? Have you tried creating a different lineup or changing each jersey?

  • xxANKLES-MONxx's avatar
    xxANKLES-MONxx
    Rising Rookie
    25 days ago

    Tried all of that, tried deleting lineups and making new lineups. In order to skip the intro the other player needs to skip it as well by hitting A button haha. Its happened in away games and home games, currently using the anneheim ducks arena. Has happened to me in the previous nhl as well, ironically this year it has always been on a game where im on the brink of ranking up lmao.

  • Okay, I haven't mentioned this point yet, but it's true. Often the game crashes right after you encounter an enemy, during the loading screen, or it crashes while loading, it just keeps loading and loading, and nothing happens, and then when you want to go back, you can't, so you have to quit the game and restart it.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Do you always use the same favorite team and jerseys? If so, try mixing those up to see if that helps.

  • xxANKLES-MONxx's avatar
    xxANKLES-MONxx
    Rising Rookie
    24 days ago

    what i would like to do is have the new edmonton jerseys and the edmonton rink, but sought after items and arenas in this game seem to be completely unobtainable even for the ones that spend thousands on this game like me lmao, ive tried all kinds of jersey and rink combos

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