Hello, My son cannot find his created teams and players. I've been in touch with support and tried all the restarts, clearing memory, player profile etc, but with no success. EA support told me that there is a lot of data saved to the cloud, but couldn't find the specific players and teams that he created. Is there any other way to retrieve this data? Thank you.
Thank you for replying. When we go to Roster, we can see a list of custom rosters, but when we chose one, it doesn't load up. We are looking for the players and teams that were created to use in online or offline mode...but they just disappeared from the create a player and create a team tile. I guess we'll just have to remake them.
Sorry, I had to wait until I got home to confirm, but I was confused with the button mapping. So there is a check mark next to the custom roster in the active rosters tile? What about in the Create Team tile? Is a team listed? If so make sure you are substituting that team in for a regular team when entering Season or Franchise mode.
Hi, Yes, we did try checkmarking the custom team, but nothing happens or pops up. The original problem we had was that all of the teams and players my son created disappeared from the create tiles. Nothing is listed...it says "you don't have any teams created. When teams are saved they show up in the roster" or something like that...but the roster doesn't show anything but a list of dates and when we checkmark them, nothing loads.
