Didn’t receive Christmas choice pack

It was only available for a limited time; when did you try claiming it?

The day after Christmas 

Hopefully an EA Game Advisor can help you get the pack

Click the following link to get started: https://help.ea.com/en/contact-us/

@rjd51484 

This pack was available from 6 AM PST on 12/25 until 2 PM PST on 12/27. You had to claim the pack during that time. If you did and it wasn't available, contact @EAHelp through Twitter and they can look into this for you.

@rjd51484 

You're welcome! Let me know how it goes. Thanks!