Network connection issue Xbox ONE NHL 16

@tsizzle931What's the exact error message you get? Have you been able to play previously?

Perhaps this article will help with the issue: https://help.ea.com/in/article/losing-connection-to-ea-servers/

As soon as I load the game or anytime afterwards when I try to access multiplayer, I receive the message:

Network Connection Issue

Unable to connect to the EA servers at this time. in order to access the online features of this title, please verify that your network connection is working and you are signed in to your xbox live account, or the EA servers may be down. Please try again later. 

I have never been able to access multiplayer for this title, except for the odd day where I miraculously got into multiplayer, but lagged severely. 

My nat type is open I also have excellent internet speeds. 

I should add that I have played other games online and never experience any issues whatsoever. 

@tsizzle931

Please ensure the following:

• You are signed in to your active XBL Gold account
• Your gaming(XBL) and EA accounts are linked: https://help.ea.com/en/article/linking-your-origin-account-with-your-psn-id-and-gamertag/
• The relevant ports at the following link are open on your router
• You are not using the internet connection of a mobile device (piggybacking)
• You are not on a restricted network - corporate/military/college/University

Please post any further relevant details if those steps do not help you connect.

I have downloaded Origin, and made an account using the same email as my Xbox gamer tag.

They are not linked.

When I tried to link it myself, I got a notification saying my Xbox is linked to a different Origin, I have never had different Origin.

How can I fix?

@tsizzle931

If your console is second hand then you may need to contact Microsoft to remove the previous users' account.

I've been getting the "Invite Request Error "' The invite request could not be completed, please try again later."' every time  i've tried to play against my friends. It's been like this for a couple days

Don't suppose I can get my 70 dollars back that I spent on this horse* * game?

Me too, never had these problems on 360, no network connection and if I do, then it says failure to acquire data... but only for hut and online, if I want to play ea hockey or team play when I luckily have network connection but can't play hut it works no problem. Sure glad I didn't waste more money on Madden, fifa and the rest of the ea games I buy every year. These games aren't good enough if you can't play online.

I accept this as an acceptable answer. Never buy an Ea product again andbe done with it.