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katohan's avatar
katohan
Seasoned Newcomer
9 years ago
Solved

nhl 17 won't start on ps4

I have it on disc and I've tried to patch it with the current patch (about 4gb) twice and when I try to launch the game it just tries to load from the disc for a second and it repeats that and starting screen will stay with 0 text and:

a) other games are working just fine

b) disc drive is working but

c) for some reason nhl 17 disc is not working.

edit: Ok, so the disc for PS4 version of this game has small fracture so I guess you are not printing 100% perfect copies. It was like that from the start and now I have to try to refund this.

9 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    When i make my team name and try to continue it says failed to retrieve data and a long error code 749E54D64BFF1B54-0000000000009999-038141CCA117BBCB and boots me back to main menu please help hut is pretty much all i play and all other online services work its just hut that doesnt work
  • Anonymous's avatar
    Anonymous
    9 years ago

    Getting the same issue but on xbone. I tried the possible solutions online but they did not work... 

    It would be nice if EA had an article for this. 

  • Those are not the same issue. Spent $100 on points and now can't even create a team >.<

    could redeeming a code for points before even logging into HUT for the first time cause an issue?

  • Anonymous's avatar
    Anonymous
    9 years ago
    Alright works today thabk you hut is happenin
  • katohan's avatar
    katohan
    Seasoned Newcomer
    9 years ago

    You didn't even reply to my problem. My problem has nothing to do with HUT when I can't even launch the game.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @katohan

    If the game was broken upon purchase then you can contact your retailer for warranty.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I have been having the same issue i load the disc, begins tutorial and than crashes. i took the game and System to YoubreakIFix and the system has no issues but the game will load on other systems, and other games on mine.