Forum Discussion

Redsteal05's avatar
Redsteal05
5 years ago
Solved

Please help ... Fantasy Hockey Sean Couturier Issue

Product: NHL 21
Platform:PlayStation 5
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? I am asked for two 84 Sean Couturier cards when trying to complete my 85 Sean Couturier Fantasy Hockey set so I can’t progress. Am I missing something?
What do you expect to see? Only one 84 Sean Couturier required
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT online Fantasy Hockey 85 Sean Couturier Set
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

Product: NHL 21
Platform:PlayStation 5
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? I am asked for two 84 Sean Couturier cards when trying to complete my 85 Sean Couturier Fantasy Hockey set so I can’t progress. Am I missing something?
What do you expect to see? Only one 84 Sean Couturier required
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT online Fantasy Hockey 85 Sean Couturier Set
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

Product: NHL 21
Platform:PlayStation 5
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? I am asked for two 84 Sean Couturier cards when trying to complete my 85 Sean Couturier Fantasy Hockey set so I can’t progress. Am I missing something?
What do you expect to see? Only one 84 Sean Couturier required
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT online Fantasy Hockey Sean Couturier 85 Set
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

I am asked for two 84 Sean Couturier cards when trying to complete my 85 Sean Couturier Fantasy Hockey set so I can’t progress. Am I missing something?

  • Redsteal05's avatar
    Redsteal05
    5 years ago

    Hey so I just deleted everything from the set and manually filled every single space putting Couturier in at the very end. If you put him in first it won’t work. 

21 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hello, @Redsteal05.

    This is an issue we've seen. To resolve it, send Courtier back to the collection and then manually add him in the appropriate slot.

  • Redsteal05's avatar
    Redsteal05
    5 years ago

    I just tried this and it did not work. It just pushes the card to the side and keeps asking for two. I also tried emptying the set and redoing it but it still wants two. It also asks for 31 cards instead of 30 now permanently. Could you maybe send me another one so I can just complete the set? Or are there any other workarounds? Thanks for your help. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Redsteal05 

    Are you manually adding him or are you clicking down on the left stick and auto-filling the set? If so, can you try removing everything from the set and manually adding those items?

  • shinnyduster's avatar
    shinnyduster
    5 years ago

    I am having the same problem. I have tried to manually add my 84 Couturier to the set but it slots him in as a regular gold player. Also, the jerseys I have added to the set disappeared and are unable to be seen or removed but it is still showing that they are in the set. Please help!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @shinnyduster 

    Do you have enough gold players for the set? If not, Courtier will be placed in the wrong spot.

    As far as the jerseys go, can you explain that better? You say they were removed, but you see them in the slot still so it sounds like they're still in the set.

  • Redsteal05's avatar
    Redsteal05
    5 years ago

    Hey so I just deleted everything from the set and manually filled every single space putting Couturier in at the very end. If you put him in first it won’t work. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Redsteal05 

    Great! I'm glad to hear that worked for you. If you have any other issues, please let us know. Thanks!

  • slewfoot519's avatar
    slewfoot519
    5 years ago

    I pulled the 91 Couturier  and was finishing the set when  I had the same problem but I lost the 91... I think the set ate it.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @slewfoot519 

    Can you explain this better? Are you saying you pulled the 91 in a pack and accidentally put it in a set?

  • slewfoot519's avatar
    slewfoot519
    5 years ago
    @EA_Aljo Yep i chose the 84 next thing I know the 91 Couturier is frozen in the slot with the 84 outside on the right. I sent it back to my collection and haven't seen it since

About NHL Franchise Discussion

Long-time fan? Tell us about your knowledge with the sport and the game franchise in our NHL Franchise community forum.17,625 PostsLatest Activity: 4 years ago