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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Bug/ Issue: I completed all

@SAL3225 

What objective is not completed? Unfortunately, there's no way to complete them at this point.

6 Replies

  • From what I can tell, the two online wins. I completed that 10x over. I am missing my rewards ovechkin jersey because it didn't record it or even transfer over to my pre-ordered NHL 21. The objectives were completed, but because of a bug or glitch, I did not get credit. I'm not asking you to reset the game so I can complete the objectives again, I'm simply asking for my rewards ovechkin jersey, which I earned. Please help Aljo.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @SAL3225 

    I'm very sorry, but we're not able to give this out. You needed to complete the objectives. We're not aware of any issues with them not completing.

  • You are finding it difficult to believe I completed two online wins? Can I communicate with your supervisor Aljo. This is such a small issue, but I can't let it go. Sorry if I'm being a bother.  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @SAL3225.

    You're not being a bother. It's fine. There's just nothing we can do about this. If we find there was an issue with those objectives, we'll make an announcement.

  • I'm not satisfied with your answer. Can I please get contact information for your supervisor Aljo?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @SAL3225 

    Please report the message and describe in the report what your feedback is. Our management team will review it.

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