Terrible lag on broken EASHL server, NHL20
There is a server problem in NHL 20, EASHL club mode.
In a typical night's session, I might play 10 games. Three-to-four of those games will have AWFUL lag with the game freezing to a dead stop every few minutes. This has been going on about a month and it has been experienced across EASHL, especially in leagues like LG and IOHL. The ping chart looks like a mountain range with max values anywhere from 450 up to 1200.
This is NOT a problem with my Internet connection. These stutters and lag are experience by every player in the game on both sides. It doesn't matter who hosts or which team has host. This is not a transient problem or a problem with our ISP. It's there EVERY night and being experienced frequently by all EASHL users.
To further prove it has nothing to do with our connection, on a given night one will have many games that work perfectly fine. Ping chart shows a beautiful flat line with responses in the range of 20ms. But a few games later - bang. Back to the game stuttering unbearably and everyone in the game reporting massive ping times and/or packet loss.
EA, you have a server with a major problem. It's the network card, the memory, the network infrastructure, something. But there's a server out there that if you are unlucky enough to get connected to it, you will experience these horrific problems. As soon as you manage to connect to a different server, things are fine. I'd love to identify which server it is, but since you give us no method to do so, I can't help.
I've been playing EASHL for years. I know what it looks like when an individual connection lags. That is NOT what this is. This is a server or infrastructure problem.
Please take this report seriously and have someone troubleshoot.
