Apex legends full screen problem

same problem

Hey @DBZ_MajinBuu and @RD_rdx, can I ask both of you to grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

If the issue has only occurred since installing the latest Win10 update then it may be worth doing a roll back to the previous version and trying the game again.

Darko

Thank you for your reply. Here is my dxdiag details.

Hey @RD_rdx can you go ahead and ensure that when launching the game you are doing so on your Nvidia GPU and not the integrated card.

To change from your integrated card to your Nvidia card:

Open "Nvidia Control Panel".

Select "Manage 3D Settings" under 3D Settings.
Click on "Program Settings" tab and then select the program you want to run.
Select "Preferred graphics processor" in drop-down menu and then select use the dedicated graphics card, select High-performance Nvidia processor.

Darko

If you are having an issue @Lyviq then please let us know what it is and we will do what we can.

AHQ is a global community focused on players helping players. If you are having an issue that requires immediate one to one support then please contact our live support team.

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

In that case @RD_rdx I would suggest a clean install of your GPU drivers as your DxDiag is showing a number of issues with your GPU. I would also ensure that all your hardware and software is fully up to date as there are a number of issues showing in your DxDiag.

Darko

@EA_DarkoDo not worry I met 2 times with live support.I got ready answers in 2 interviews. Are the drivers up to date? What is your anti virus? Is your windows up to date? as. I threw the latest format.my problem still continues. "Since there are few people currently experiencing this problem, you do not undertake it or try to solve it."