Merging Accounts
- 6 years ago
@Pluviophist You're fine posting here; the Sims 3 section would also be fine.
Yes, you can merge two accounts. You do need to have access to the email addresses associated with both, so you can prove ownership. It should be fairly straightforward for an EA support rep to merge. If they say they can't, try calling instead of chatting, although calls aren't available at all times of day.
https://help.ea.com/en/contact-us/
One important thing to keep in mind is that the account that is merged into the other, as in, the one that disappears, will likely not transfer its TS3 store content. So if you merge the one that owns your store stuff, you may well lose it, and there's no way to get it back. This applies only to content you download through the store site, not expansion or stuff packs, which will be merged properly. On the other hand, I think it's likely that your stats for your other games would disappear if the account that holds them is merged. I don't know for sure though; that would be something to ask on those games' boards.
Given the situation, you may decide it's better not to merge and lose your data from one account.