Hello.
This should be resolved now.
I'm installing sims 4 on a brand new mac book pro and didn't have any problems with installing the base game or any packs, except for CL and HSY? Every time I open Origin both downloads immediately fail and I get this message "We're sorry, Origin tried more than once to download your game but was unable to. Please re-launch Origin and try again." If I relaunch Origin the same thing happens. If I go to the expansions directly and try to download the same thing occurs.
I have tried reinstalling Origin but it made no difference. I also went into the Download cache to see if that would help because I saw that suggested elsewhere but there wasn't anything in the file.
Aside from this issue the game seems to be running fine.
I think origins down, I've seen somebody else have this issue today. I just bought high school years and it won't install- so frustrated!!
I’m having the same problem. It’s very frustrating. I’ve tried everything. Guess I’ll have to just wait it out and see.
The same thing is happening to me. I bought cottage living and it didn't download, so I did everything I knew. I downloaded the reset tool, didn't work. I reset my computer and origin multiple times, didn't work. Clicked repair on the Sims 4, still didn't work. The only difference is that once I hit repair, it didn't download the High School Years pack this time. However, I went in game and the pack was still there, so the issue is probably stemming from Origin, not the actual game or our computers. I have no clue what to do!
