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Folavin17's avatar
7 years ago
Solved

Origin friends appear offline and I appear offline to them

Hi

Recently I installed Battlefield 1 and tried to play it. After logging into the game I got information that I can't connect to EA servers. My internet connection is fine, I can download games but Origin says that it can't connect me to my friend list (picture). When I tried to play some Apex Legends with my friend, servers loaded and I could play the game but he saw me as offline and I saw him as offline. Then I tried with Titanfall 2 and the game worked fine. I really want to play BF1 but the game says the I'm offline (picture 2). I tried restarting Origin, opening it as an administrator, repairing the game, shutting down my antivirus, messing with firewall and nothing worked. Where is the problem?

SOLVED: Turns out it was just the antivirus messing with the firewall.

6 Replies

  • Finally, it works! I switched off automatic antivirus actions, automatic opening at system start and the main security protection. This was the solution. I think that Kaspersky overwrites Windows Firewall options and it causes the problem. Thanks for your help!
  • My friends list shows all my friends offline. I am NOT INVISIBLE. My friends report that I appear offline to them as well.

  • I have talked to support twice, I have reinstalled it. I have checked my firewall and my ports. Still nothing.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @TF0418 sorry to hear that you are having issues.

    Would it be possible to use your phone as a hotspot and connect through it as a number of users having issues with the friends list have found that it is due to a router/ISP issue.


    Darko

  • I'm having the same problem. I started up my game via steam and it not connecting to the origin server please help

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