REFUND OR A GAME CHANGE
I have played fifa 19 just 8 hours, I even bought a new controller but I'm not satisfied with the game. Can I get a refund or can I get a new game which has the same price?
Forum Discussion
6 Replies
- EA_Darko
Community Manager
Hey @reverseblue0 if you purchased the game on Origin then you can see if you are eligible for a refund here: https://help.ea.com/uk/help/account/returns-and-cancellations/
If you purchased the game elsewhere then you will need to speak with the retailer.
Darko I missed the chance to refund it because I am 1 or 2 days late. Can you make an exception please?
Or can I get another game with the same price at least?
- EA_Darko
Hey @reverseblue0 you can speak with one of our chat support advisers who will be able to advise you as to what if anything can be done.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat.
You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Darko
- @EA_Darko thank you, I will try the way you told me. Have a good day. Stay safe 🙂
- EA_Darko
Glad to have been of help @reverseblue0.
Darko
