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chelcie52's avatar
5 years ago
Solved

TS4_x64.exe - System Error

Hello,

I am having difficulty playing Sims 4 on my PC. It keeps giving me a TS4_x64.exe - System Error that states "the code execution cannot proceed because MSVCP140.dll was not found.  Reinstalling the program may fix this problem." when I hit OK it then says "the code execution cannot proceed because VCRUNTIME140.dll was not found.  Reinstalling the program may fix this problem." I have tried the "repair" option and uninstalling and reinstalling and now it still says the error codes and will not fully download my games stating "Origin was denied access to the following file or folder: C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\DLC\GP08\__Installer\installerdata.xml_DiP_STAGED. This may be due to security restrictions or disk corruption. Check the folder permissions or check your disk for errors before retrying the download." I have spent a good deal of money on this game and the expansions.  Can someone please help?

  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey all, can you try installing the most up to date version of VC++ to see if it helps.

     

    You can find the latest version on the Microsoft website: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

     

    You need to install both of the following:

    • vcredist_x86_vs2015 (for 32bit Windows version)
    • vcredist_x64_vs2015 (for 64bit Windows version)

    If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

     

    Darko

     

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