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You have to purchase the DLC that removes any glitches for $19.99.
@jman0357 Try repairing the game: open your Origin game library, right-click on the Sims 4 icon, and select Repair. If that doesn't help, clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
restart your computer, and repair again.
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