Forum Discussion
12 Replies
- EA_Darko2 months ago
Community Manager
What game are you referring to rezzy_119 and on what platform?
Do you see an error message of any kind when you cannot launch it?
Darko
- rezzy_1192 months agoRising Novice
i play on pc but i buy it on steam and i mean ea fc 25 and i dont have any error message EA_Darko
- rezzy_1192 months agoRising Novice
- EA_Darko2 months ago
Community Manager
Let's grab a DxDiag to take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
- rezzy_11925 days agoRising Novice
no i dont get any message i just get a black screen and then im back on the desktop
- rezzy_11925 days agoRising Novice
and its a bug only on that account so my brother cant play on my acc aswell he tryed it once EA_Darko
- EA_Darko24 days ago
Community Manager
Can you provide the DxDiag as requested previously?
Darko
- rezzy_11924 days agoRising Novice
what do you mean by that what is the DxDiag
- EA_Darko23 days ago
Community Manager
I previously asked your for one and linked the steps on how to run it. A DxDiag gives us an overview of your system and can help us see any issues.
Darko
- rezzy_11923 days agoRising Novice
i cheacked it and there are no problems
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