Command & Conquer™ Ultimate Collection

I recently purchased Command & Conquer Ultimate Collection.

I downloaded and successfully (if you can call incredible lag and slow play successful,) Yuris revenge, on a windows 11 mini computer with the n400 chip.  It was horrible.  I tried every fix I could find to make play tolerable, over a period of two days.  I decided to try it on my windows 7 machine, which is an intel 2.8GHz machine with 256GB of ram and a 500GB hard drive.  Installed fine, but on launch it complained about an invalid license.  I tried clearing my cache, and restarting EA app.  No Bingo.  I tried a different game in the package also the same error.

I tried to get help.  No help category for invalid license.

I am at wits end.  I tried to get a refund, but the refund tool says I don't have any eligible games.

Can't find a way to chat with a real human being.  Pretty much totally disgusted wit EA at this point.  For me it is Command & Conquer Ultimate Disappointment.

HELP? Anybody?

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Please make contact with an EA Help Advisor for assistance. Once they verify your identity, they can change the inaccessible email address on your account. 

EA Help

Thanks.