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K1ll3R522's avatar
K1ll3R522
New Novice
3 days ago
Solved

Crysis - Games for Windows PC DVD Redeem Code?

I located my Crysis "Games for Windows PC DVD" and located the code inside. Then I downloaded, installed, and logged into the EA App. Next I attempted to redeem my code, but it failed. I will include...
  • EA_Darko's avatar
    EA_Darko
    1 day ago

    If that is the case K1ll3R522​ all I can recommend is to speak with our live support team to see if there is anything they can do.

    With older games like this you can run into issues and we on the forums just are not equipped to assist as we can't help with account issues of any kind.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 days ago

Sorry to see that you are having issues K1ll3R522​ 

Have you previously redeemed the code to an EA account?

Darko

  • K1ll3R522's avatar
    K1ll3R522
    New Novice
    2 days ago

    Hi Darko,

    No, I haven't redeemed the code before. I only have 1 EA account and the game isn't listed in my library there either.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      2 days ago

      Hey K1ll3R522​ have you previously played the game?

      And if so did you play from disc or redeem it?

      Darko

       

      • K1ll3R522's avatar
        K1ll3R522
        New Novice
        1 day ago

        Hi Darko,

        I did play the game a long time ago... When I originally played I would have just installed the game on my system and played it locally.

        Edit: To be clear, I would have played the game from Disk. I don't recall there being an option to redeem any codes back then and didn't see any information about that in the documentation that came with the game either.

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