EA live chat is not working for me
Hi I'm struggling with the EA support live chat feature. I'm trying to use it so that I can retrieve a product key for spore like it tells me to in guides. I provide the correct proof of purchase and...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerI'm sorry to hear you're having issues to contact EA Help Support.
If you're not getting the chat option when trying to contact support, can you please try:
- Go to: https://help.ea.com/en/help-home/
- Select the game you need assistance with or EA App
- Select "I want to update my EA Account information"
- Scroll down the page to find the "Chat with us" option
If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.
I hope this helps!
unfortunately I've already tried this but when I click the live chat feature it doesn't put me in a live chat at all.
- EA_cuervo
Do you have any ads or pop-up blockers installed in your browser?
- @EA_cuervo nope i dont have any
