2 years ago
Hacked account, struggling to contact EA
The EA account that is linked to my Xbox account has been hacked with the two factor email address being changed to one that is definitely not any of mine, alongside a lot of my games progression being wiped out by said hacker. I have been trying to find ways to contact EA but have not been very successful. How do I contact them or at least get my account back?
- Hey @jakeplaysfx,
You can always reach out to our live support team via the following link:
https://help.ea.com/en/help-home/
I'd reach out via a chat if I were you. To do so, just click "See More", then there should be a big yellow/orange button for "The EA app". If you then select "I need help with a hacked account", it should give you the option to start a chat, whereupon our advisors can help you resecure your account.