Forum Discussion

Siggy_Svanholt's avatar
Siggy_Svanholt
Rising Novice
27 days ago

My BF1 as well as other games, is only launching too splash screen.

Hello, at this point I am lost and dont know what too do.  As shown in my video my BF1 only launches too the splash screen / anticheat, and I have tried every fix found, and contacting support onl...
bug
discussion
pc
Siggy_Svanholt's avatar
Siggy_Svanholt
Rising Novice
26 days ago
  1. Update Your Graphics Card Driver
  2. Delete the Battlefield 1 Settings Folder
  3. Disable DirectX 12 (If Enabled)
  4. Run the Game and EA App as Administrator
  5. Clean boot startup
  6. Disableing all malware protection
  7. Install/Repair DirectX & VC++ Redistributables
  8. Add Exclusions to Antivirus/Defender
  9. Reinstall/Repair EA AntiCheat
  10. Update Everything

  11. Update your graphics drivers and chipset drivers

  12. Repair Game Files
  13. Go to your Battlefield 1 folder where your game is downloaded. Find EAAntiCheat.GameServiceLauncher.exe > Properties > Compatibility. Look for Compatibility mode and set it to Windows 7.

What next?

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
25 days ago

Thanks for letting us know. I appreciate that you've tried a lot of steps already, and it can be frustrating when nothing seems to help. Could you share a DxDiag with us, as that might help us identify what could be causing this? 

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      20 days ago

      Thanks for sharing the DxDiag. It seems that your Graphics card driver is not updated to the latest drivers yet. I suggest checking that again and trying a Clean Boot once again. If the problem persists, try disabling unnecessary USB devices and other program overlays such as Discord, Nvidia, Steam, and so on. Let us know how that goes. 

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