Hello all.
I brought Spore and Creepy and Cute, as well as Galactic Adventures on Steam previously, but I created a new Spore account using a new EA account with a new email.
When I created the account, it shows me this page:
I can understand that that account does not own a game of Spore, but there isn't a link to the Steam version, so am I supposed to re-purchase the game on Origin? I have a physical copy of the game as well, so if I were to buy the Origin version, am I supposed to transfer the product key from the physical version to the Origin version?
I just want to make a new Spore account and start fresh and new again.
Thanks.
I got support to add Spore to my Origin account after sending them my Steam receipt, but when I try to register my account I get "An unknown error occurred during registration. Please try again." Support hasn't been able to help me figure out that part and I'm running out of ideas. Has anyone else figured out how to get past the unknown error?
@MeiOokamiThank your for the support. However, I don't see a "View CD Key" option when I right click on the game in the steam library, including in properties. Also, when I redeem the CD key from the physical copy in Origin, it says "This code has already been redeemed".
Also, how do I contact EA's tech support? I went to https://help.ea.com/en/contact-us/ and searched for Spore and selected "Steam" as the platform, "Manage my Account" as the topic, "Transfer between accounts" as the issue, and when I click "Select contact option", it seems to load forever until refresh the page, and when I refresh the page, I get this page:
Edit: It works now. I had to sign in to help.ea.com with my account.
Sorry, I've been feeling impatient, and I feel like I'm spamming you, but I feel like I want a video tutorial on how to create a new Spore account without purchasing a new copy of the game. These steps are confusing as heck about the linking of the Origin, EA, and Steam accounts. Do I log into Origin using my Steam account, my first EA account, or my second EA account? (the second EA account is the one with the email that brought me to the "welcome" screen on Spore.)
The CD keys are under manage section after right clicking on the game in your library list or on the right side of the game info page in steam.
The way they say to link the accounts didn't work for me either. The Tech got me to download apex legends on steam and sign into the origin account I wanted to link in the game. I deleted the game right after.
The physical copy of spore I have had an "outdated" CD key and I got support to add it to my account manually. I guess they stopped tracking the physical keys or never did to begin with.
rant: Why are they even still selling it on steam, It shouldn't take 3 hours of tech support to play a game you just bought. /rant
