Forum Discussion

Kyle_Necrowolf's avatar
Kyle_Necrowolf
5 years ago

Steam users unable to create Spore account or redeem game on Origin

Recently, EA has made a change to how some of their games are distributed on Steam, which has a major impact to Spore on Steam. I am creating this topic on behalf of other users who are experiencing...
spore
MeiOokami's avatar
MeiOokami
5 years ago
@Cookieman92 If you right click the game in steam there should be an option to view product keys for the DLC (might be in properties). You can use these to add them to your origin account here: https://www.origin.com/can/en-us/game-library

For the base game you will need to contact tech support to transfer the purchase to origin after linking your steam and origin accounts and proving you bought it with screen shots. Only way to link them that worked for me was to download apex legends (free but takes forever to download) on steam and sign in there.
Or
You can get support to use the key from the physical copy to add it to your account if it is too old to work on the origin site like the DLC keys.
voidhomu's avatar
voidhomu
5 years ago

I got support to add Spore to my Origin account after sending them my Steam receipt, but when I try to register my account I get "An unknown error occurred during registration. Please try again." Support hasn't been able to help me figure out that part and I'm running out of ideas. Has anyone else figured out how to get past the unknown error?

  • Valisorno's avatar
    Valisorno
    5 years ago
    @voidhomu Literally going through the same issue. Bought through stream stumbled onto a steam guide and this page. Contacted EA, got them to add the game to my account. Added the packs to my EA account since tho still came with CD keys. Can't login to the servers at all.

    Tried installing orgin launcher, booting apex from steam and logging into my EA acc but that didn't seem to link anything.

    Tried uninstalling all versions of the game/packs from steam and launching via orgin, still can't login.
  • pitchtheripoff's avatar
    pitchtheripoff
    5 years ago
    @voidhomu I have the same exact problem. This is really annoying lol
    I tried everything at this point, but I can't log in at all.

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