Stuck in the wormhole

I've already read this topic, but it dosen't look like my problem. I simply can't travel through the wormhole, not because I'm stuck in the space, far away from my empire. When I am trying to travel via wormhole my ship just start to get closer to the wormhole and than I'm stuck in the animation of spinning around, when the game should load an animation, and thats it, I can't use those things to travel even If ofc have a key. Its getting hard to play when you can't jump via wormholes :/