Won't install and play correctly
We just downloaded and install Origin and Spore. It had an update, so we did that. Now when we try to play it gives a pop up that says "Alert" then "Configuration Script Failed [2000] How do we clear...
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I bought this for my son and he was playing with no problems for nearly two weeks and then I allowed the 1.05.??? patch update to be applied and it broke the game. Spore won't start anymore. It FAILS with the Alert: Configuration Script Failed. [2000].
I backed up my son's Spore progress and then uninstalled Origin and re-installed OriginSetup on his Windows 7 Home 64-bit desktop, but the problem is still occuring.
Help please.
Here is the latest exception report from my instance of C:\Program Files (x86)\Origin Games\Spore\SporeBin:
[Build info]
Spore[System info]
Computer name: xxxxxxxx
User name: xxxxxxxx
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.0.6000
OS service pack:
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 16
Processor revision: 1539
Memory load: 48%
Total physical memory: 3839 Mb
Available physical memory: 1974 Mb
Total page file memory: 7676 Mb
Available page file memory: 5099 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 1693 Mb[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1500
App path: C:\Program Files (x86)\Origin Games\Spore\SporeBin\SporeApp.exe
App version: 1.2.0.2818[Exception info]
date: 01-06-15
time: 09.23.49
type: ACCESS_VIOLATION writing address 0x00000000
address: 0x00000000 <unknown module>[Call stack]
0x00000000
C:\Program Files (x86)\Origin Games\Spore\SporeBin\SporeApp.exe
0x005d823eC:\Program Files (x86)\Origin Games\Spore\SporeBin\SporeApp.exe
0x0273f87cC:\Program Files (x86)\Origin Games\Spore\SporeBin\SporeApp.exe
0x0646e968C:\Program Files (x86)\Origin Games\Spore\SporeBin\SporeApp.exe
0x0646e9d8C:\Program Files (x86)\Origin Games\Spore\SporeBin\SporeApp.exe
0x0646e9e8C:\Program Files (x86)\Origin Games\Spore\SporeBin\SporeApp.exe
0x0646e9e8C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
0x73c8028d
[Stack data]
0273ecb0 | 00 ff ff ff 00 ff ff ff 00 ff ff ff 00 00 00 00 | ................ |
0273ecc0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ecd0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ece0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ecf0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed00 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed10 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed20 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed30 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed40 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed50 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed60 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed70 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed80 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0273ed90 | 00 00 00 00 00 00 00 00 00 00 00 00 34 fd ff ff | ............4... |
0273eda0 | e4 02 00 00 34 fd ff ff cc 02 00 00 19 00 00 00 | ....4........... |
0273edb0 | 00 00 00 00 29 82 5d 00<3e>82 5d 00 7c f8 73 02 | ....).].>.].|.s. |
0273edc0 | 68 e9 46 06 08 06 47 06 a4 e9 46 06 70 c2 bb 0f | h.F...G...F.p... |
0273edd0 | e0 8f bb 0f 40 a2 4d 06 f0 b2 bb 0f a0 b5 bb 0f | ....@.M......... |
0273ede0 | d0 7e bb 0f df 7e bb 0f e0 7e bb 0f 51 6d 5e 75 | .~...~...~..Qm^u |
0273edf0 | 58 89 bb 0f 5d 89 bb 0f 61 89 bb 0f 10 e0 e6 02 | X...]...a....... |
0273ee00 | 24 00 00 00 20 92 bb 0f d0 89 bb 0f da 89 bb 0f | $... ........... |
0273ee10 | db 89 bb 0f ff ff ff ff 94 bc 66 01 94 bc 66 01 | ..........f...f. |
0273ee20 | 96 bc 66 01 0a 01 ad 77 01 00 00 00 00 00 00 00 | ..f....w........ |
0273ee30 | 00 00 00 00 f0 ed 73 02 4c ee 73 02 bc ee 73 02 | ......s.L.s...s. |
0273ee40 | 0c ef 73 02 b1 7a 17 00 4c ee 73 02 43 00 3a 00 | ..s..z..L.s.C.:. |
0273ee50 | 2f 00 50 00 72 00 6f 00 67 00 72 00 61 00 6d 00 | /.P.r.o.g.r.a.m. |
0273ee60 | 20 00 46 00 69 00 6c 00 65 00 73 00 20 00 28 00 | .F.i.l.e.s. .(. |
0273ee70 | 78 00 38 00 36 00 29 00 2f 00 4f 00 72 00 69 00 | x.8.6.)./.O.r.i. |
0273ee80 | 67 00 69 00 6e 00 20 00 47 00 61 00 6d 00 65 00 | g.i.n. .G.a.m.e. |
0273ee90 | 73 00 2f 00 53 00 70 00 6f 00 72 00 65 00 2f 00 | s./.S.p.o.r.e./. |
0273eea0 | 44 00 61 00 74 00 61 00 2f 00 2f 00 55 00 49 00 | D.a.t.a././.U.I. |
0273eeb0 | 2f 00 58 00 48 00 54 00 4d 00 4c 00 00 00 00 00 | /.X.H.T.M.L..... |[Instruction data]
[Registers]
eip: 00000000
eax: 001a2588
ebx: 064da240
ecx: 0fbc4530
edx: 00000000
esi: 0fbc4530
edi: 0144ab68
ebp: 00000001
efl: 00010206
esp: 0273edb8[Modules]
base 0x00400000 size 0x01e35000 entry 0x01e31a10 "SporeApp.exe" "C:\Program Files (x86)\Origin Games\Spore\SporeBin\SporeApp.exe
base 0x77ac0000 size 0x00180000 entry 0x00000000 "ntdll.dll" "C:\Windows\SysWOW64\ntdll.dll
base 0x76a90000 size 0x00110000 entry 0x76aa3293 "kernel32.dll" "C:\Windows\syswow64\kernel32.dll
base 0x77360000 size 0x00047000 entry 0x773674c1 "KERNELBASE.dll" "C:\Windows\syswow64\KERNELBASE.dll
base 0x739d0000 size 0x00032000 entry 0x739d37f1 "WINMM.dll" "C:\Windows\system32\WINMM.dll
base 0x759e0000 size 0x000ac000 entry 0x759ea472 "msvcrt.dll" "C:\Windows\syswow64\msvcrt.dll
base 0x755d0000 size 0x00100000 entry 0x755eb6ed "USER32.dll" "C:\Windows\syswow64\USER32.dll
base 0x767e0000 size 0x00090000 entry 0x767f6343 "GDI32.dll" "C:\Windows\syswow64\GDI32.dll
base 0x77a90000 size 0x0000a000 entry 0x77a936a0 "LPK.dll" "C:\Windows\syswow64\LPK.dll
base 0x76d40000 size 0x0009d000 entry 0x76d740ea "USP10.dll" "C:\Windows\syswow64\USP10.dll
base 0x757d0000 size 0x000a0000 entry 0x757e4965 "ADVAPI32.dll" "C:\Windows\syswow64\ADVAPI32.dll
base 0x756d0000 size 0x00019000 entry 0x756d4975 "sechost.dll" "C:\Windows\SysWOW64\sechost.dll
base 0x77260000 size 0x000f0000 entry 0x77270569 "RPCRT4.dll" "C:\Windows\syswow64\RPCRT4.dll
base 0x75450000 size 0x00060000 entry 0x7546a3b3 "SspiCli.dll" "C:\Windows\syswow64\SspiCli.dll
base 0x75440000 size 0x0000c000 entry 0x754410e1 "CRYPTBASE.dll" "C:\Windows\syswow64\CRYPTBASE.dll
base 0x73a40000 size 0x00007000 entry 0x73a41120 "WSOCK32.dll" "C:\Windows\system32\WSOCK32.dll
base 0x77220000 size 0x00035000 entry 0x7722145d "WS2_32.dll" "C:\Windows\syswow64\WS2_32.dll
base 0x769e0000 size 0x00006000 entry 0x769e1782 "NSI.dll" "C:\Windows\syswow64\NSI.dll
base 0x75b40000 size 0x00005000 entry 0x75b41438 "PSAPI.DLL" "C:\Windows\syswow64\PSAPI.DLL
base 0x75b90000 size 0x00c4a000 entry 0x75c11551 "SHELL32.dll" "C:\Windows\syswow64\SHELL32.dll
base 0x75500000 size 0x00057000 entry 0x75519ba6 "SHLWAPI.dll" "C:\Windows\syswow64\SHLWAPI.dll
base 0x75870000 size 0x0015c000 entry 0x758bba3d "ole32.dll" "C:\Windows\syswow64\ole32.dll
base 0x73c40000 size 0x000a3000 entry 0x73c62d40 "MSVCR90.dll" "C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
base 0x73b80000 size 0x00009000 entry 0x73b81220 "VERSION.dll" "C:\Windows\system32\VERSION.dll
base 0x02740000 size 0x0024f000 entry 0x02944f6c "d3dx9_27.dll" "C:\Windows\system32\d3dx9_27.dll
base 0x69c70000 size 0x00030000 entry 0x69c8ec5c "DINPUT8.dll" "C:\Windows\system32\DINPUT8.dll
base 0x75770000 size 0x00060000 entry 0x7578158f "IMM32.dll" "C:\Windows\syswow64\IMM32.dll
base 0x76910000 size 0x000cc000 entry 0x7691168b "MSCTF.dll" "C:\Windows\syswow64\MSCTF.dll
base 0x6d050000 size 0x000eb000 entry 0x6d0513ce "dbghelp.dll" "C:\Windows\system32\dbghelp.dll
base 0x6c870000 size 0x00072000 entry 0x6c871576 "DSOUND.dll" "C:\Windows\system32\DSOUND.dll
base 0x72ee0000 size 0x00025000 entry 0x72ee2b71 "POWRPROF.dll" "C:\Windows\system32\POWRPROF.dll
base 0x76ba0000 size 0x0019d000 entry 0x76ba17e7 "SETUPAPI.dll" "C:\Windows\syswow64\SETUPAPI.dll
base 0x75b60000 size 0x00027000 entry 0x75b658b9 "CFGMGR32.dll" "C:\Windows\syswow64\CFGMGR32.dll
base 0x76870000 size 0x0008f000 entry 0x76873fb1 "OLEAUT32.dll" "C:\Windows\syswow64\OLEAUT32.dll
base 0x75560000 size 0x00012000 entry 0x75561441 "DEVOBJ.dll" "C:\Windows\syswow64\DEVOBJ.dll
base 0x5c030000 size 0x001c3000 entry 0x5c031a45 "d3d9.dll" "C:\Windows\system32\d3d9.dll
base 0x6cda0000 size 0x00006000 entry 0x6cda11f0 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll
base 0x74da0000 size 0x00013000 entry 0x74da1d3f "dwmapi.dll" "C:\Windows\system32\dwmapi.dll
base 0x6fbd0000 size 0x0004c000 entry 0x6fbd2c14 "apphelp.dll" "C:\Windows\system32\apphelp.dll
base 0x69be0000 size 0x0008d000 entry 0x69be1fff "AcLayers.DLL" "C:\Windows\AppPatch\AcLayers.DLL
base 0x77020000 size 0x00017000 entry 0x77021c9d "USERENV.dll" "C:\Windows\syswow64\USERENV.dll
base 0x75750000 size 0x0000b000 entry 0x75751992 "profapi.dll" "C:\Windows\syswow64\profapi.dll
base 0x72de0000 size 0x00051000 entry 0x72e0988c "WINSPOOL.DRV" "C:\Windows\system32\WINSPOOL.DRV
base 0x72720000 size 0x00012000 entry 0x72721200 "MPR.dll" "C:\Windows\system32\MPR.dll
base 0x73340000 size 0x0001c000 entry 0x7334a431 "IPHLPAPI.DLL" "C:\Windows\system32\IPHLPAPI.DLL
base 0x73330000 size 0x00007000 entry 0x7333128d "WINNSI.DLL" "C:\Windows\system32\WINNSI.DLL
base 0x74c70000 size 0x00080000 entry 0x74c837c9 "uxtheme.dll" "C:\Windows\system32\uxtheme.dll
base 0x6e930000 size 0x00012000 entry 0x6e933271 "dhcpcsvc.DLL" "C:\Windows\system32\dhcpcsvc.DLL
base 0x10000000 size 0x00044000 entry 0x1001732d "PAUL.DLL" "C:\Program Files (x86)\Origin Games\Spore\SporeBin\PAUL.DLL
base 0x71840000 size 0x00058000 entry 0x718413b4 "WINHTTP.dll" "C:\Windows\system32\WINHTTP.dll
base 0x717d0000 size 0x0004f000 entry 0x717d1452 "webio.dll" "C:\Windows\system32\webio.dll
base 0x69e10000 size 0x0003c000 entry 0x69e11a4d "OLEACC.dll" "C:\Windows\system32\OLEACC.dll
base 0x04380000 size 0x0003c000 entry 0x0438f998 "WinUI.dll" "C:\Program Files (x86)\Origin Games\Spore\SporeBin\WinUI.dll
base 0x6d780000 size 0x00044000 entry 0x6d7963f9 "DNSAPI.dll" "C:\Windows\system32\DNSAPI.dll
base 0x6d740000 size 0x00006000 entry 0x6d7414b2 "rasadhlp.dll" "C:\Windows\system32\rasadhlp.dll
base 0x75000000 size 0x00009000 entry 0x75005453 "xinput9_1_0.dll" "C:\Windows\system32\xinput9_1_0.dll
base 0x04b40000 size 0x00055000 entry 0x04b5fa13 "DMCmdPortalClient.DLL" "C:\Program Files (x86)\Origin Games\Spore\SporeBin\DMCmdPortalClient.DLL
base 0x736a0000 size 0x0003c000 entry 0x736a145d "mswsock.dll" "C:\Windows\system32\mswsock.dll
base 0x73690000 size 0x00005000 entry 0x736915df "wshtcpip.dll" "C:\Windows\System32\wshtcpip.dll
base 0x6d5c0000 size 0x00010000 entry 0x6d5c38cd "NLAapi.dll" "C:\Windows\system32\NLAapi.dll
base 0x6d5b0000 size 0x00010000 entry 0x6d5b1526 "napinsp.dll" "C:\Windows\system32\napinsp.dll
base 0x6d590000 size 0x00012000 entry 0x6d5918f2 "pnrpnsp.dll" "C:\Windows\system32\pnrpnsp.dll
base 0x6d7d0000 size 0x00027000 entry 0x6d7d89e3 "WLIDNSP.DLL" "C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
base 0x6d580000 size 0x00008000 entry 0x6d58131e "winrnr.dll" "C:\Windows\System32\winrnr.dll
base 0x6d750000 size 0x00021000 entry 0x6d754f16 "mdnsNSP.dll" "C:\Program Files (x86)\Bonjour\mdnsNSP.dll
base 0x6d610000 size 0x00038000 entry 0x6d61990e "fwpuclnt.dll" "C:\Windows\System32\fwpuclnt.dll
base 0x6c750000 size 0x000f5000 entry 0x6c760d9e "PROPSYS.dll" "C:\Windows\system32\PROPSYS.dll
base 0x72010000 size 0x0019e000 entry 0x7203e6b5 "comctl32.dll" "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
base 0x77190000 size 0x00083000 entry 0x771923d2 "CLBCatQ.DLL" "C:\Windows\syswow64\CLBCatQ.DLL
base 0x736e0000 size 0x00021000 entry 0x736e145e "ntmarta.dll" "C:\Windows\system32\ntmarta.dll
base 0x754b0000 size 0x00045000 entry 0x754b11e1 "WLDAP32.dll" "C:\Windows\syswow64\WLDAP32.dll
base 0x759d0000 size 0x00004000 entry 0x00000000 "api-ms-win-downlevel-shlwapi-l1-1-0.dll" "C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
base 0x75580000 size 0x00005000 entry 0x00000000 "api-ms-win-downlevel-advapi32-l1-1-0.dll" "C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
base 0x72ed0000 size 0x00008000 entry 0x72ed10e9 "Secur32.dll" "C:\Windows\system32\Secur32.dll
base 0x75010000 size 0x00004000 entry 0x00000000 "api-ms-win-downlevel-advapi32-l2-1-0.dll" "C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
base 0x6e9a0000 size 0x00052000 entry 0x6e9a14be "rasapi32.dll" "C:\Windows\system32\rasapi32.dll
base 0x6e980000 size 0x00015000 entry 0x6e9812de "rasman.dll" "C:\Windows\system32\rasman.dll
base 0x75590000 size 0x0002f000 entry 0x75592a35 "WINTRUST.dll" "C:\Windows\syswow64\WINTRUST.dll
base 0x77590000 size 0x00121000 entry 0x7759158e "CRYPT32.dll" "C:\Windows\syswow64\CRYPT32.dll
base 0x77350000 size 0x0000c000 entry 0x7735238e "MSASN1.dll" "C:\Windows\syswow64\MSASN1.dll
base 0x6e8e0000 size 0x00009000 entry 0x6e8e1120 "HID.DLL" "C:\Windows\system32\HID.DLL
base 0x71ff0000 size 0x00017000 entry 0x71ff3573 "CRYPTSP.dll" "C:\Windows\system32\CRYPTSP.dll
base 0x71fb0000 size 0x0003b000 entry 0x71fb128d "rsaenh.dll" "C:\Windows\system32\rsaenh.dll
base 0x72dd0000 size 0x0000e000 entry 0x72dd1235 "RpcRtRemote.dll" "C:\Windows\system32\RpcRtRemote.dll
base 0x5b720000 size 0x00905000 entry 0x5ba18d20 "nvd3dum.dll" "C:\Windows\system32\nvd3dum.dll
base 0x0c140000 size 0x00146000 entry 0x0c20e9ed "nvapi.dll" "C:\Windows\system32\nvapi.dll
base 0x69fb0000 size 0x00039000 entry 0x69fbe2de "MMDevApi.dll" "C:\Windows\System32\MMDevApi.dll
base 0x6fa50000 size 0x00030000 entry 0x6fa53c6b "wdmaud.drv" "C:\Windows\system32\wdmaud.drv
base 0x747c0000 size 0x00004000 entry 0x747c1030 "ksuser.dll" "C:\Windows\system32\ksuser.dll
base 0x747b0000 size 0x00007000 entry 0x747b10c0 "AVRT.dll" "C:\Windows\system32\AVRT.dll
base 0x69f70000 size 0x00036000 entry 0x69f79dbe "AUDIOSES.DLL" "C:\Windows\system32\AUDIOSES.DLL
base 0x745f0000 size 0x00008000 entry 0x745f4119 "msacm32.drv" "C:\Windows\system32\msacm32.drv
base 0x6da10000 size 0x00014000 entry 0x6da11340 "MSACM32.dll" "C:\Windows\system32\MSACM32.dll
base 0x743e0000 size 0x00007000 entry 0x743e11d0 "midimap.dll" "C:\Windows\system32\midimap.dll[Register memory]
eax 001a2580 | <00>00 00 00 00 00 00 00 | ........ |
001a2590 | 28 45 bc 0f 68 46 bc 0f c8 99 bb 0f 30 ea bb 0f | (E..hF......0... |
001a25a0 | 98 25 1a 00 98 25 1a 00 | .%...%.. |
ebx 064da240 |<14>9c 3f 01 10 9c 3f 01 01 00 00 00 00 00 00 00 | ..?...?......... |
064da250 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
ecx 0fbc4530 |<e8>fa bb 0f 88 25 1a 00 94 bc 66 01 95 bc 66 01 | .....%....f...f. |
0fbc4540 | 6f 12 03 3b 94 bc 66 01 94 bc 66 01 95 bc 66 01 | o..;..f...f...f. |
esi 0fbc4530 |<e8>fa bb 0f 88 25 1a 00 94 bc 66 01 95 bc 66 01 | .....%....f...f. |
0fbc4540 | 6f 12 03 3b 94 bc 66 01 94 bc 66 01 95 bc 66 01 | o..;..f...f...f. |
edi 0144ab60 | <b0>ad d2 00 10 43 f1 00 | .....C.. |
0144ab70 | 00 b5 a0 00 00 ee a0 00 50 da a0 00 e0 a3 a0 00 | ........P....... |
0144ab80 | d0 65 c3 00 10 a6 a0 00 | .e...... |[Extra]
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