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Community Manager

Re: Unable to connect to EA servers Xbox Series S

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

6 Replies

HAWKEN6116
2 years ago
It helped.
Thanx
EA_Aljo
Community Manager
2 years ago
@HAWKEN6116

Great! Glad to hear that helped. If you have any other issues, please reach out again. Good luck and have fun!
Billy_Whizzzz
2 years ago
@EA_Aljo Hi Aljo,

Any chance of working your magic on the Steam Platform for Grid Legends?
We've been unable to play online since last Friday (May 10th) LOL
EA_Aljo
Community Manager
2 years ago
Hello, @Billy_Whizzzz

We're aware of this and investigating it. Unfortunately, I don't have any other details at this time.
Billy_Whizzzz
2 years ago
@EA_Aljo Okay, thanks anyway.
Chika52
12 months ago
@EA_Aljo Hello, I am having the same issue. I've tried all of the suggested steps and had no luck. Can you assist?

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Forum Discussion

Re: Unable to connect to EA servers Xbox Series S

Real Racing 3 won't let me sign in to my account ("Guest" problem).

Losing access to in-game settings as a result of changing in-game settings.

Real Racing 3 99% of the progress IS GONE!!!!

Can't sign in.

Synchronisation