Forum Discussion

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Unable to connect to EA servers Xbox Series S

Hello, @peety124 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @HAWKEN6116 

    Great! Glad to hear that helped. If you have any other issues, please reach out again. Good luck and have fun!

  • Billy_Whizzzz's avatar
    Billy_Whizzzz
    1 year ago
    @EA_Aljo Hi Aljo,

    Any chance of working your magic on the Steam Platform for Grid Legends?
    We've been unable to play online since last Friday (May 10th) LOL
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hello, @Billy_Whizzzz 

    We're aware of this and investigating it. Unfortunately, I don't have any other details at this time.

  • Chika52's avatar
    Chika52
    1 year ago
    @EA_Aljo Hello, I am having the same issue. I've tried all of the suggested steps and had no luck. Can you assist?

Recent Discussions