PGA Tour - Not receiving rewards, Rewards missing, Rewards tab gone.
I was opening rewards and the game glitched out and now the entire Rewards section is gone entirely what do I do?
Forum Discussion
113 Replies
@bigchi wrote:I'm missing my rewards from the Seasonal Tour tournament that I did yesterday. I received my rewards for all of the other tournaments I did yesterday except the seasonal tour tournament. It's the only one that after I completed it yesterday it didn't show my score when I went to the leaderboard. I did see a connecting to server message when I completed it for a few seconds yesterday. Looking at it in the Final tab of Tournaments it still doesn't show my -5 score that I had gotten and shows a - where the score would be and says missed rank. Didn't even get the rewards you would get for missing rank. I opened a help case with EA so hopefully I can at least get the 20 tickets I spent on it back if they can't get me the rewards I would have gotten for shooting -5.
The results are just delayed:
The results are still being processed, and it wasn't intended that the new season would start immediately:
- @Ultrasonic_77 I don't know about that. It's the only one that wouldn't show my score yesterday when I went to pending tournaments. I received the arcade seasonal rewards already today. I feel like it had a problem or bug logging my score.
Product: EA SPORTS PGA TOUR
Platform:PlayStation 5 Digital Edition
Summarize your bug The rewards that are showing for the new Weekly Pro and Weekly Tour are backwards. 1st Place is being rewarded 2,500 gold coins (Normally it's 8,000) for the Weekly Pro, whereas World Ranked is giving out 6,000 plus a spec. 1st Place for the Weekly Tour is 4,000 (normally it's 25,000) and World Ranked is getting 18,000 plus a spec. These rewards are completely backwards. The 1st place (Winner) category is set up to get a tiny fraction of what is normal. I hope this is just a glitch at the moment and these aren't the actual rewards that will be paid out next week. If so, winners will get the shaft.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at the rewards currently set for Weekly Pro and Weekly Tour settings. I also attached some pictures to this thread.
What happens when the bug occurs? Look at the rewards currently set for Weekly Pro and Weekly Tour settings. I also attached some pictures to this thread.
What do you expect to see? I expected to see 25,000 points for 1st in Weekly Tour and 12,000 for Weekly Pro. Winning a Tournament should never earn you 25% of what you get for finishing in a lower tier.
The rewards that are showing for the new Weekly Pro and Weekly Tour are backwards. 1st Place is being rewarded 2,500 gold coins (Normally it's 8,000) for the Weekly Pro, whereas World Ranked is giving out 6,000 plus a spec. 1st Place for the Weekly Tour is 4,000 (normally it's 25,000) and World Ranked is getting 18,000 plus a spec. These rewards are completely backwards. The 1st place (Winner) category is set up to get a tiny fraction of what is normal. I hope this is just a glitch at the moment and these aren't the actual rewards that will be paid out next week. If so, winners will get the shaft and actually earn significantly less than the World Ranked and Elite Ranked tiers. Please see the pictures attached. Winning a Tournament should never earn you 25% of what you get for finishing in a lower tier. Arcade Weekly Reward shows a proper amount, but the Pro and Tour Tiers don't. Please make sure this is corrected before next week's tournaments end or else winners will end up earning less than every other tier except the bottom tier. Does anyone else notice this in their game?
EA_IlliumCommunity Manager
Hi @SmokeFireMids To confirm should you have any more rewards to open?
@xX_BOXER23_Xx I wanted to check if you still are unable to open pending rewards?
Still having the problem. I have earned several rewards and shows I have rewards but rewards tab
I’m also not getting rewards. It’s more than just challenges. I hit a bunch of quests and won a tournament in career mode yesterday, and did not receive anything for any of it.
Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug Not receiving rewards for completed challenges
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Complete a set of challenges
What happens when the bug occurs? Do not get rewards
What do you expect to see? Rewards for completing the challenge set
I am completing challenges and i am receiving no rewards for them
- @packattack04082 Are this week's weekly rewards now showing correctly for you? They look OK for me on PS5 now.
The challenge rewards are STILL BROKEN. Just got cheated out of the masters Friday 15 star rewards. Black Masters hat and 1500 rp. I’ve been cheated out of countless rewards already but this is the first one with an actual item that can’t be obtained any other way. I’ve sent in 2 tickets already and never got a response. The case was marked as fixed without a single reply from EA. What a joke.
