Re: Can't purchase Season 11 Pro Pass

Hey @troyfitz1969 

So Quick Resume is a feature Xbox/Microsoft added to the Xbox Series X (and S I believe). Essentailly it holds your last 2-4 games in memory to quickly switch to in-between them without having to fully restart. 

I'm not aware of a way to completely disable the feature, With the new generation of Xbox the proper way to fully close a game when playing is to...

1. Hit the Xbox controllers power button. 
2. Navigate to the game tile on the left hand menu
3. Press the Start button (right center button with the 3 stacked lines) 
4. Then select "Quit"
   
   P.S. You can also see which games are in QR by select the "My Games and Apps" option from the left-hand menu. 

However you will need to do this every time you launch a game, as the console automatically puts it back in this Quick Resume state once you launch the title again. 

I've seen issues with my XSX with downloading games/updates if I have alot of games stored in QR, or with some games not refreshing or syncing correctly because of how the QR feature might start them. 

Generally there should be some sort of image that pops up when you launch a game if it's doing so from Quick Resume, If you do run into an issue where something isn't loading or giving connection related errors. Trying to close it and relaunch can help. 

Cheers!