3 years ago
Store menu will skip from the first page to the last page
Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug Unable to browse store menu 1 page at a time since the last update.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to the store to browse
What happens when the bug occurs? The store menu skips multiple pages at a time, often skipping to the last page. Only items on 2 or 3 pages are now accessible.
What do you expect to see? Smooth page transition when browsing
As above
HI @The_Fridgimous @Nickelopogus Does this happen on any other menu?
when you have a moment can we try the following?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database