Product: EA SPORTS PGA TOURPlatform:PlayStation 5Summarize your bug I've played the daily Tour event today 4 times on Evian (9 holes 10-15mph wind) and shot -8 -8 -8 -7 and not once has the score registered. I tried turning off the PS5 and closing the game. Nothing works for me. I completed the other 3 tournaments today but this one wont register. On hole 1 on my first entry my character never showed up on the tee box so I had to quit out and re-start. Now every time I re-enter the event, I am not charged the entry fee and the score doesn't register upon completion. Any ideas?How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Try playing a tournament and see if the score registersWhat happens when the bug occurs? The score isn't registering when I finish the daily tournament. What do you expect to see? I expect to see my score show up on the leaderboard like it normally does. I've played the daily Tour event today 4 time on Evian (9 holes 10-15mph wind) and shot -8 -8 -8 -7 and not once has the score registered. I tried turning off the PS5 and closing the game. Nothing works for me. I completed the other 3 tournaments today but this one wont register. On hole 1 on my first entry my character never showed up on the tee box so I had to quit out and re-start. Now every time I re-enter the event, I am not charged the entry fee and the score doesn't register upon completion. Any ideas?See pictures attached.

This same thing happened in June and cost people tickets and gold coins. This tweet said that we'd get a resolution / compensation for it and it's been a month and a half without an update. Today the same issue is happening again. Will they compensate for loses today as a result of this issue?"Yesterday, there was a server-related issue that affected Challenges, Quests, and Tournaments. The main issue has been fixed, and we are currently working on a resolution for users that were impacted. We will update here once we have more information."https://twitter.com/EASPORTSPGATOUR/status/1665490304332357632

@IamMethir Having same issue on PC. Before update only a few of the sponsors challenges stars weren’t registering, but after update it seems all of the challenges no mater what ones I do they aren’t registering at all. Sort it out EA!!!!

Product: EA SPORTS PGA TOURPlatform:PlayStation 5Summarize your bug I have just won the US Open in my first Career run. Playstation Trophy popped ok. Game said I'd won the US Open after the final 18th hole. The Winner's Cup shows in the Career Season 1 list, showing 10 weeks left in the season, but the Chapter 2 Quest did not pop so I didn't get the 1300 Reward points.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? I suggest testing it on a PS5What happens when the bug occurs? The Winner's Cup shows in the Career Season 1 list, showing 10 weeks left in the season, but the Chapter 2 Quest did not pop so the 1300 Reward points do not get awarded.What do you expect to see? I expected to see 1300 Reward points added and I also expected to see the Chapter 2 quest completed so that it moves onto Chapter 3 of this particular Quest.I am playing the career for the first time so I am using the short number of holes and the 3-click method of playing. I also have the game set on the easiest settings and the AI Player on zero

Since the latest update I am not getting rewards in challenges. Tried the sponsors and the featured. Stars aren’t registering. Im using a PlayStation 5. First time I have run into it. PSN is donotatme69. Was fine before the update.

Platform:PS5PSN ID/Xbox GT:Methir2401Region:USAAre you getting an error message?NoWhich challenge is not registering?The Back 9 Peas - Riviera Edition How many stars is the challenge missing? 2 the bogey free and get 4 birdies or betterDate this issue started (is it still happening?)? 7/18/2023Is anything else happening? the challenge pops on my screen and stays their for the hole.Please share any steps you've tried to far to resolve the issue: shutdown console and restart game happened to me twice same challenge.If possible, share a Screenshot or Clip (can be YT link)...

Tournament Scores aren't Registering

28 Replies

IanD1234
2 years ago
Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug I have just won the US Open in my first Career run. Playstation Trophy popped ok. Game said I'd won the US Open after the final 18th hole. The Winner's Cup shows in the Career Season 1 list, showing 10 weeks left in the season, but the Chapter 2 Quest did not pop so I didn't get the 1300 Reward points.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I suggest testing it on a PS5
What happens when the bug occurs? The Winner's Cup shows in the Career Season 1 list, showing 10 weeks left in the season, but the Chapter 2 Quest did not pop so the 1300 Reward points do not get awarded.
What do you expect to see? I expected to see 1300 Reward points added and I also expected to see the Chapter 2 quest completed so that it moves onto Chapter 3 of this particular Quest.
‌
I am playing the career for the first time so I am using the short number of holes and the 3-click method of playing. I also have the game set on the easiest settings and the AI Player on zero
Adammack92
2 years ago
Since the latest update I am not getting rewards in challenges. Tried the sponsors and the featured. Stars aren’t registering.

Im using a PlayStation 5. First time I have run into it. PSN is donotatme69. Was fine before the update.
IamMethir
2 years ago
Platform:PS5
PSN ID/Xbox GT:Methir2401
Region:USA
Are you getting an error message?No
Which challenge is not registering?The Back 9 Peas - Riviera Edition
How many stars is the challenge missing? 2 the bogey free and get 4 birdies or better
Date this issue started (is it still happening?)? 7/18/2023
Is anything else happening? the challenge pops on my screen and stays their for the hole.
Please share any steps you've tried to far to resolve the issue: shutdown console and restart game happened to me twice same challenge.
If possible, share a Screenshot or Clip (can be YT link)...
packattack04082
2 years ago
This same thing happened in June and cost people tickets and gold coins. This tweet said that we'd get a resolution / compensation for it and it's been a month and a half without an update. Today the same issue is happening again. Will they compensate for loses today as a result of this issue?
"Yesterday, there was a server-related issue that affected Challenges, Quests, and Tournaments. The main issue has been fixed, and we are currently working on a resolution for users that were impacted. We will update here once we have more information."
https://twitter.com/EASPORTSPGATOUR/status/1665490304332357632
REDUNZL
2 years ago
No Quest activity. The daily quest is not registering any of the goals. I’ve played 3 rounds of 18 holes and have fulfilled each part of the daily quest and I am getting no rewards for it. No error codes. Just another update that has more pitfalls than fixes.
laney2905
2 years ago
@IamMethir Having same issue on PC. Before update only a few of the sponsors challenges stars weren’t registering, but after update it seems all of the challenges no mater what ones I do they aren’t registering at all. Sort it out EA!!!!
BrettMW
2 years ago
A new patch needs to come out to fix this. I uninstalled the game and still am not receiving any challenge stars. Please fix this.
7AnimalMother
2 years ago
What the title says. Played the unlimited ticket tournament 2x to be sure, and no xp was rewarded. Xbox x & s.
RodSirloin
2 years ago
I had a lackluster score on my initial Seasonal Pro play so I replayed it and got a -21. My first score is still there though, is this a bug?
RodSirloin
2 years ago
Product: EA SPORTS PGA TOUR
Platform:Xbox Series X
Summarize your bug Payed 15 tickets and shot a lowly -16, replayed 15 tickets and shot a nice -21 but only my -16 remains on the leaderboard for the pro seasonal.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play a seasonal in this new update and have 2 different scores.
What happens when the bug occurs? The lower score persisted on the leaderboard.
What do you expect to see? The higher score to be present in the leaderboard.
‌
Payed 15 tickets and shot a lowly -16, replayed 15 tickets and shot a nice -21 but only my -16 remains on the leaderboard for the pro seasonal.