Bug plants
Subject: Missing Cactalog Arena Reward – 501 Crowns Reached (еа Account)
Hello EA Support Team,
I am experiencing an issue with missing Arena rewards in Plants vs. Zombies 2.
I worked hard to earn 500 crowns in the Cactalog Arena Season to unlock Cactalog. I have now reached 501 crowns, and all rewards up to 500 crowns are marked as claimed.
However, Cactalog is still locked in my Almanac, showing only 170/250 seed packets. I am missing 80 seed packets despite completing all the required milestones.
I have spent over 100,000 KRW on this game, and I am very disappointed that I have not received the reward I earned.
I kindly request that you:
- Investigate why 80 Cactalog seed packets are missing.
- Restore the missing seed packets or unlock Cactalog on my actual PVZ2 game account.
I can provide screenshots showing my 501 Arena crowns, claimed rewards, and Cactalog showing 170/250 seed packets.
PVZ2 Player ID: [o6z29hqz2a3o]
Thank you for your assistance. I look forward to your response.
