The app is constantly crashing. I cant complete daily quests or adventure levels and I am on level 28 of the beach world. I have spent countless hours and unlocked several plants with gems. The game is now unplayable. I have cleared the cache and uninstalled and reinstalled the game and nothing has fixed the problem. Support in game and through google has been pointless. I would love this to be fixed so I can continue my game. I have emailed EA and have been ubsuccessful previously with pvz 1. HOPEFULLY with pvz2 EA gets thier act togetger and actually fixes the issue.

@5fmm0rshm3th I'm having the same problem. I have updated pvz2 as well as my device OS, cleaned my cache memory for pvz2 - but still the same problem. I have observed though, that in any event, after pushing the "play" button, immediately go to your device setting and turn off your wi-fi then go back to the game and continue playing - without any game crashes. After you completed the level it will prompt for internet connection. Turn-on your wi-fi and see the game status updated. But this is not a solution! This is craziness! Dear EA please fix this problem ASAP.

I have also been having a *ton* of spontaneous crashes in game today. In every part of the game. Mid arena, mid Penny's, adventure levels, store.... all of them. My game and phone are updated.

@t2Noy Thank you for the detailed explanation of the problem you have experienced. Turning off WiFi (and internet data) not only stops the communication link to the server to update the progress but also stops the forced ads. I have had experience of issues with my very old iPhone (5s) and since the 10.x update whenever I get a forced ads the App halted and the only way for me to bring it back to normal operation is to terminate and re-start the App. My suspicion is on the badly patched ads which might have interfered with the server data update and causes the unexpected crash, EA should have made PopCap to do more play-tests to maintain program integrity before releasing new changes to players.

@5fmm0rshm3th Been facing the exact same issue from 1/1/23

Exactly! You use up your gauntlets and you crash and don't get points!

Game Crashes | EA Forums

59 Replies

Ekskalle
3 years ago
I cant even pas the identity save, tryed over 10 times now 😞
Lambsy65
Seasoned Ace
3 years ago
@JochemSpore My friend got the same response
d56cd31aca9bb7e
3 years ago
1. Samsung S10e
2. 1.7 GB available
JochemSpore
3 years ago
I finally am able to login again. It has since crashed only twice. I noticed when I don't use the speed up function while playing (in the upper right corner), the game won't crash.
JakeB1010
3 years ago
I think they fixed it. Mine stopped crashing!🙌
Rhyejess
3 years ago
@JakeB1010 I am still experiencing crashes.
JakeB1010
3 years ago
Maybe they just fixed mine because I emailed the help line??? I have been playing all day and still no crashes. I'll attach the screenshot of the email they sent me.
r10ksmawban0
Rising Veteran
3 years ago
@Rhyejess Have had only 1 crash this morning, after an ad, so didn't lose anything. Possibility it is fixed or it was my voodoo priestess getting those pesky little ghosties out of my phone!
buckedrain
New Rookie
3 years ago
Yes it seems EA has fixed the problem. From last night to now I've only had one crash.

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Game Crashes

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